777up's Privacy Policy & data protection

1. Introduction

This Privacy Policy explains how 777up ("we", "us", "platform") collects, uses, and protects your personal information. By using the 777up.pro website or mobile app, you are considered to have read and accepted this Privacy Policy.

We believe that every user's data privacy is a fundamental right. 777up respects that right and follows international standards in data protection. Privacy is a priority at every level — from system design to day-to-day operations.

This Privacy Policy applies alongside 777up's Terms and Conditions. Reading both documents together will give you a complete picture of how our services work.

2. What Information We Collect

777up only collects information that is necessary to deliver our services properly, verify your identity, and comply with applicable laws. The different types of information are detailed below:

We never collect: passwords (except in encrypted form), full bank card numbers or CVV codes, or any personal sensitive information that is not necessary.

3. How Information Is Collected

777up collects information through several methods. We are committed to being fully transparent about each of them:

• Provided Directly: Information you provide directly during registration, KYC verification, or when contacting support.
• Automatic Collection: Information collected automatically during site use via cookies, log files, and analytics tools.
• From third parties: Required confirmation data received from payment gateways or identity verification services.
• Transaction Records: Financial data automatically logged during deposits, withdrawals, and bonus usage.

4. How Information Is Used

777up uses collected information for specific purposes only. We never use your data beyond what is stated in this policy:

• To create, manage, and secure your account
• To complete identity and age verification (KYC)
• To process deposits, withdrawals, and financial transactions
• To provide bonuses, promotions, and personalized offers
• To ensure responsible gaming and identify problematic behavior
• To prevent fraud, money laundering, and suspicious activity
• To meet the requirements of applicable laws and regulatory authorities
• To provide customer support and resolve issues
• To improve site and app performance
• To send important updates and notices

777up never sells your data to third-party advertisers. No information is shared with third parties for marketing purposes without your explicit consent.

5. Sharing Information with Third Parties

777up may share limited information with third parties in specific circumstances. In every case, we ensure that those parties follow the same data protection standards we do:

• Payment provider: Payment gateways including bKash, Nagad, and Rocket receive only the minimum data necessary to verify transactions.
• Identity verification service: Required information may be shared with approved third-party identity verification providers for the KYC process.
• Legal authorities: Information may need to be disclosed to relevant authorities in the event of a court order, regulatory investigation, or legal obligation.
• Technology partner: Limited technical data may be shared with our technology partners to ensure site security and performance.

6. Data Security Measures

777up uses industry-standard security technology to protect your personal and financial information. Our security measures are multi-layered and continuously updated:

• SSL/TLS encryption: All communications on the 777up website and app are secured with 256-bit SSL encryption.
• Data encryption: Stored sensitive data is protected with advanced AES-256 encryption.
• Two-factor authentication (2FA): An additional verification layer for account logins and important transactions.
• Firewall & IDS: Advanced firewall and intrusion detection systems to prevent unauthorized access.
• Regular audits: Regular security audits are conducted by third-party security specialists.
• Staff training: All staff receive regular training on data protection.

Please note that no method of storing data on the internet is 100% secure. 777up strives to ensure the highest level of protection, but in the event of an unexpected security breach, we will act swiftly and notify you.

7. Cookies & Tracking Technologies

777up uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the site functions properly.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some key features of 777up from working correctly.

8. Your Data Rights

If you have an account with 777up, you have the following rights over your own information:

9. Data Retention Period

777up retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal obligations:

• Account information: For the duration of active account use and a minimum of 5 years after closure.
• Financial transaction records: A minimum of 7 years as required by law.
• KYC documents: Retained for up to 5 years after account closure.
• Gaming log: Up to 3 years for responsible gaming and dispute resolution purposes.
• Support Contact: Up to 2 years for improvement and reference purposes.
• Cookie & session data: Up to 1 year from the end of the session, depending on type.

Upon expiry, 777up securely deletes or anonymizes your data so that no individual can be identified.

10. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our dedicated privacy team will review your message as promptly as possible.

We typically respond to privacy-related requests within 5–7 business days. Complex requests may take up to 30 days, but we will notify you in advance if that is the case.

This Privacy Policy may be updated at any time. For significant changes, a notice will be sent to your registered phone number or email address. We recommend visiting this page regularly to stay informed.